Digital Valley LLC

Refund & Return Policy

Thank you for shopping with Digital Valley LLC. We want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.


Return Eligibility

You may return products within 14 days of delivery if all of the following are true:

  • Item is unused and in original condition

  • Item is in original packaging

  • Proof of purchase is provided


Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance products

  • Opened software / digital goods

  • Items damaged due to misuse


Refund Process

Once we receive and inspect your return:

  • Approved refunds are issued within 5–7 business days

  • Refunds will be applied to the original payment method


Shipping Costs

  • Original shipping charges are non-refundable

  • Return shipping costs are your responsibility unless the item is defective


Defective or Damaged Items

If you received a defective or damaged item, contact us within 48 hours of delivery with photos and order information for assistance.


How to Initiate a Return

To start a return, contact us:

Digital Valley LLC
9670 West Tropicana Ave Suite 120
Las Vegas, NV 89147
Phone: 725-400-6224